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Fohair.com specializes in hair extension production and sales. We devote ourselves in providing you premium quality hair extensions with reasonable price and knight service. In order to offer you fantastic online shopping experience, we are launching 'Fast Exchange & Return' campaign from now.

FoHair Return Policy

1. The customer who isn't satisfied with our products, please contact us by email support@fohair.com within 15 days to make application of "return or exchange" since you sign for your goods. Overdue this item is not available.We just accept the unused and unwashed hair return & exchange.

2. Please include the original invoice in the packages for returns.

3. The exchange can be done in the same style, and if you want to exchange the different style, you should pay the price difference.

4. There won't be any re-stocking fee charged for exchange, but Clients need to afford the shipping cost of the extensions. For refund cases the shipping fee will be deducted form your refund, and another 20% for restocking fee. But if it is our responsibility(only applied for damaged or wrong item), you get full refund. After we confirm your exchange or return request, then you can send the extensions back with it..

5.For the customized hair color and weight, we don't accept the return without any quality problem.

6. In order to ensure the safe transport of the hair extension, be sure to contact us before sending it back, Please! We have the right to refuse to sign for the
package if you send them back without our permission! Otherwise, you will be responsible for all the losses arising there from.

7. This promise is applied for the in stock hair extensions, not include any custom hair extensions, special offer products except for any quality problem. Please make sure Merchandise is in new condition, unused, uncut and in original packaging.

8. If customers can follow the above items, please contact with support@fohair.com to get return address.

Order Cancelling:

We can cancel the order for you if you contact us in time after your purchase.

1. If contact us within 24 hours after your payment finished, 5% of the order total will be charged as transaction fee. 2. If after 24 hours, 15% of the order total will be charged as transaction and handling fee. 3. Orders can't be canceled once the parcel is shipped out or we have already begun to custom the hair extension.

All rights to interpret are reserved by Fohair.com

Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email:support@fohair.com. We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.

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